@import url('https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap');

html {
    scroll-behavior: smooth;
}


/* 
*:focus {
    outline: none;
} */

.app-container {
    display: flex;
}

/* .app-chats {
    padding-top: 108px;
} */

.barachat-header .barachat-header-info {
    line-height: 18px;
}

.loading-indicator {
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    text-align: center;
    padding: 10px;
}

.loading-indicator div {
    border: 2px solid #eee;
    border-top: 2px solid #1A83C7;
    border-radius: 50%;
    width: 50px;
    height: 50px;
    -webkit-animation: spin 2s ease-out infinite;
    animation: spin 2s ease-out infinite;
    margin: auto;
}

.inbox-container {
    -webkit-box-flex: 1;
    -ms-flex: 1 100%;
    flex: 1 100%;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    width: 100%;
    /* height: 88.6vh; */
    height: calc(100vh - 152px);
    background-color: #FAFAFA;
}

.conversation-list {
    position: relative;
    -webkit-box-flex: 0;
    -ms-flex: 0 0 333px;
    flex: 0 0 333px;
    min-height: 0;
    overflow: hidden;
    border-right: 1px solid #D9D9D9;
    
}

.conversation-list::-webkit-scrollbar-track {
    border-radius: 0px;
    background-color: transparent;
}

.conversation-list::-webkit-scrollbar {
    width: 8px;
    background-color: transparent;
}

.conversation-list::-webkit-scrollbar-thumb {
    width: 8px;
    border-radius: 4px;
    background-color: #e0e0e0;
}

.conversation-list__header {
    /* padding: 20px 18px; */
    padding: 2px 0px;
    /* background: #1A83C7; */
    color: #fff;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    font-size: 14px;
    z-index: 1;
}

.conversation-list__header>a:hover .tooltip {
    display: block;
    top: inherit;
    left: 50%;
    right: unset;
    transform: translateX(-50%);
    margin-top: 17px;
    z-index: 1000;
}

.conversation-list__header.search {
    padding: 0;
}

.filter-date {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    cursor: pointer;
}

.dtp-picker-days {
    width: 100%;
}

.filter-date-wrapper {
    border: 1px solid #ddd;
    border-radius: 15px;
    overflow: hidden;
}

.filter-date input {
    border: none;
    cursor: pointer;
    width: 100%;
    padding-left: 15px;
}

.conversation-list #menu:after {
    display: none;
}

.blank-room,
.empty-room {
    position: absolute;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    width: 100%;
    height: 100%;
    /* background: url('../../assets/images/bg-chats-new.png'); */
    background: linear-gradient(180deg, #E4F8FF 0%, rgb(207, 223, 228) 57.81%);
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: column;
    flex-direction: column;
    z-index: 1;
    color: #1A83C7;
}

.blank-room img {
    height: auto;
    margin-left: -3px;
    margin-bottom: 6px;
}

.blank-room p {
    margin: 20px;
}

.empty-room h2 {
    margin-top: 32px;
    margin-bottom: 18px;
    font-style: normal;
    font-weight: bold;
    font-size: 20px;
    line-height: 24px;
    text-align: center;
    color: #454545;
}

.empty-room p {
    font-style: normal;
    font-weight: normal;
    font-size: 16px;
    line-height: 24px;
    text-align: center;
    color: #454545;
}

.conversation-list__header span {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.conversation-list__header a {
    position: relative;
    -webkit-box-flex: 0;
    -ms-flex: 0 24px;
    flex: 0 24px;
    height: 24px;
    margin-left: 18px;
}

.conversation-list__header.search a {
    margin-left: 0;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    height: 54px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    font-size: 11px;
    line-height: 12px;
    padding-top: 5px;
    padding-bottom: 10px;
    border-bottom: 2px solid transparent;
    color: #666;
    font-weight: 600;
}

.conversation-list__header.search a.active,
.conversation-list__header.search a:hover {
    border-bottom: 2px solid #1A83C7;
    color: rgb(16, 111, 173);
    font-weight: bold;
}

.conversation-list__header.search img {
    width: 30%;
}

.filter-room {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    margin-top: 12px;
    margin-bottom: 12px;
}

.filter-room .btn-wrapper {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    color: #1A83C7;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    width: 100%;
}

.filter-room .btn-wrapper div {
    display: block;
    text-align: center;
    cursor: pointer;
    padding: 10px 10px;
    width: 320px;
    border: 1px solid #1A83C7;
}

.filter-room .btn-wrapper div.active {
    color: #ffffff;
    background-color: #1A83C7;
}

.filter-room .btn-wrapper div.active>span {
    color: #333;
    background: #fff;
    padding: 2px 7px;
    line-height: 1;
    border-radius: 50px;
    text-align: center;
    font-size: 12px;
}

.filter-room .btn-wrapper div:first-child {
    border-bottom-left-radius: 30px;
    border-top-left-radius: 30px;
    border-right: 1px solid #1A83C7;
}

.filter-room .btn-wrapper div:last-child {
    border-bottom-right-radius: 30px;
    border-top-right-radius: 30px;
}

.conversation-list__header .menu:hover {
    opacity: 0.7;
}

.conversation-list ul {
    position: relative;
    list-style: none;
    padding-left: 0px;
    overflow-y: auto;
    /* height: 63vh; */
    /* height: calc(100% - 301px); */
    height: calc(100vh - 355px);
    border-bottom: 1px solid #ddd;
    overflow-x: hidden;
}

#details_info {
    padding-left: 0px;
}

.conversation-list li {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: start;
    -ms-flex-pack: start;
    justify-content: flex-start;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    cursor: pointer;
    color: #555555;
    position: relative;
    height: 82px;
}

li.search-result {
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: column;
    flex-direction: column;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: start;
    -ms-flex-align: start;
    align-items: flex-start;
    padding: 0;
}

.search-form {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    background-color: #fff;
    border-radius: 21px;
    border: 1px solid #ddd;
    margin-top: 12px;
    margin-bottom: 12px;
    transition: opacity 0.3s ease-out;
    -moz-transition: opacity 0.3s ease-out;
    -webkit-transition: opacity 0.3s ease-out;
    -o-transition: opacity 0.3s ease-out;
    margin-left: 18px;
    margin-right: 18px;
}

.agent-search-input {
    width: 100%;
    border-color: transparent;
}

.agent-search-result {
    position: absolute;
    width: 250px;
    border-radius: 10px;
    margin-left: 5px;
    border: 1px solid #ddd;
    z-index: 1;
}

.agent-search-result:first-child {
    border-bottom-left-radius: 10px;
    border-bottom-right-radius: 10px;
}

.agent-search-result:last-child {
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
}

.agent-search-result div {
    background: white;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    line-height: 40px;
    padding: 10px;
    cursor: pointer;
}

.agent-search-result div:hover {
    background: #ddd;
}

.clear-search {
    color: #979797;
    -ms-flex-preferred-size: 40px;
    flex-basis: 40px;
    cursor: pointer;
    height: 24px;
}

li.separator {
    color: #1A83C7;
    font-size: 12px;
    text-transform: uppercase;
    padding: 20px;
}

.conversation-list li.label {
    font-size: 15px;
    color: #999;
}

b.highlight {
    color: #1A83C7;
}

li.search-result .conversation-list__detail {
    width: 100%;
}

.conversation-list li.active {
    background: #f4f4f4;
}

.conversation-list li:hover {
    background: #f8f8f8;
}

li.separator:hover,
li.label:hover {
    background-color: transparent;
    cursor: default;
}

.conversation-list__detail {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    background: transparent;
    -webkit-box-align: stretch;
    -ms-flex-align: stretch;
    align-items: stretch;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    /* justify-content: flex-end; */
    /* border-bottom: 1px solid #f4f4f4; */
    /* max-width: 300px; */
}

.conversation-list .conversation-list__avatar {
    width: 40px;
    height: 40px;
    margin-left: 4px;
    background-size: cover;
    border-radius: 50%;
    background-color: #dedede;
    background-image: url('../../assets/images/barachat-client.png');
    background-repeat: no-repeat;
    background-position: center;
    -ms-flex-item-align: center;
    -ms-grid-row-align: center;
    align-self: center;
}

.conversation-list .conversation-list__avatar .conversation-is__resolve {
    position: relative;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    margin-left: auto;
    height: 20px;
    width: 20px;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    border-radius: 50%;
    -webkit-box-ordinal-group: 3;
    -ms-flex-order: 2;
    order: 2;
    background-color: transparent;
}

.conversation-list .conversation-list__avatar .expired,
.conversation-list .conversation-list__avatar .expired_in,
.conversation-list .conversation-list__avatar .wa_group {
    width: 16px;
    height: 16px;
    display: block;
    position: absolute;
    margin-left: -5px;
    margin-top: 5px;
}

.conversation-list .conversation-list__avatar .wa_group {
    background: url("/img/wa-group.svg") no-repeat center;
}

.conversation-list .conversation-list__avatar .expired {
    background: url("/img/expired.svg") no-repeat center;
}

.conversation-list .conversation-list__avatar .expired_in {
    background: url("/img/expired-in.svg") no-repeat center;
}

.conversation-list .conversation-list__avatar .conversation-is__resolve.resolved {
    background: url("/img/icon_solved_flag.png") no-repeat center;
    background-size: 20px;
    -webkit-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);
    box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2);
    margin-top: -4px;
}

.conversation-list img.conversation-list__avatar {
    -webkit-box-flex: 0;
    -ms-flex: 0 50px;
    flex: 0 50px;
    width: 50px;
    border-radius: 50%;
}

.conversation-list img.conversation-list__badge {
    -webkit-box-flex: 0;
    -ms-flex: 0 30px;
    flex: 0 30px;
    width: 30px;
    height: 30px;
    margin-right: 20px;
}

.conversation-list__info {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    padding-top: 14px;
    padding-bottom: 14px;
    /* padding-right: 0px; */
    padding-left: 13px;
    font-size: 14px;
    font-weight: 500;
    max-width: 150px;
}

.conversation-list__info img {
    -webkit-transform: scale(0.65) translateY(3px);
    -ms-transform: scale(0.65) translateY(3px);
    transform: scale(0.65) translateY(3px);
}

.conversation-list__info.unread,
.conversation-list__info.unread .conversation-list__comment {
    font-weight: bold;
}

.conversation-list__info .conversation-list__title {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 170px;
    line-height: 22px;
}

.conversation-list__info .conversation-list__title .conversation-list__name {
    display: block;
    overflow: hidden;
    white-space: nowrap;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    text-transform: capitalize;
    max-width: 106px;
}

.conversation-list__info .conversation-list__title .conversation-list__bot,
.conversation-list__info .conversation-list__title .conversation-list__pin {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 0;
    -ms-flex: 0 18px;
    flex: 0 18px;
    background: transparent;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    margin-left: 6px;
}

.conversation-list__info .conversation-list__title .conversation-list__bot.bot--active {
    background-color: #1A83C7;
    -webkit-mask: url("/img/icon_robot.svg") no-repeat top;
    mask: url("/img/icon_robot.svg") no-repeat top;
}

.conversation-list__info .conversation-list__title .conversation-list__pin.pin--active {
    background-color: #1A83C7;
    -webkit-mask: url("/img/icon_pin.svg") no-repeat top;
    mask: url("/img/icon_pin.svg") no-repeat top;
}

.conversation-list__info .conversation-list__comment {
    display: block;
    color: #8c8c8c;
    line-height: 21px;
    width: auto;
    overflow: hidden;
    white-space: nowrap;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    font-weight: 400;
}

.conversation-list__info .conversation-list__comment img {
    margin-right: 8px;
    width: 15px;
    height: 15px;
    -webkit-transform: scale(0.65) translateY(5px);
    -ms-transform: scale(0.65) translateY(5px);
    transform: scale(0.65) translateY(5px);
    -ms-flex-item-align: start;
    align-self: flex-start;
}

.conversation-list li small {
    display: block;
    color: #8c8c8c;
    font-size: 14px;
    line-height: 21px;
    width: auto;
    overflow: hidden;
    white-space: nowrap;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
}

.conversation-list li small img {
    width: 15px;
    margin-right: 7px;
    -webkit-transform: scale(0.8) translateY(1px);
    -ms-transform: scale(0.8) translateY(1px);
    transform: scale(0.8) translateY(1px);
}

.conversation-list__extra {
    -webkit-box-flex: 0;
    -ms-flex: 0 100px;
    flex: 0 100px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    font-size: 14px;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    justify-content: flex-end;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    padding-top: 14px;
    padding-bottom: 14px;
    text-align: right;
}

.conversation-list__extra .waiting,
.conversation-list__extra .waiting-active {
    font-size: 12px;
    font-weight: normal;
    color: #1A83C7;
    padding-right: 8px;
}

.conversation-list__extra .waiting-active {
    color: #eb5757;
}

.conversation-list__extra .waiting,
.conversation-list__extra .waiting-active {
    font-size: 12px;
    font-weight: normal;
    color: #1A83C7;
}

.conversation-list__extra .waiting-active {
    color: #eb5757;
}

.conversation-list__time {
    color: rgba(0, 0, 0, 0.45);
    font-weight: normal;
    font-size: 10px;
    margin-bottom: 6px;
    width: 100px;
    padding-right: 8px;
}

.conversation-list__unread-count {
    position: absolute;
    top: 16px;
    font-size: 10px;
    color: white;
    left: 8px;
    text-align: center;
    background: #ee5757;
    border-radius: 50%;
    width: 15px;
    height: 15px;
}

.app-chat-area {
    background: #F0F0F0;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
}

.barachat-main {
    width: 100%;
}

.barachat-header {
    -webkit-box-flex: 0;
    -ms-flex: 0 0 4rem;
    flex: 0 0 4rem;
}

.app-chat-area .barachat-header {
    background: #fff;
    border-radius: 0;
    color: #444;
    text-shadow: none;
    -webkit-box-shadow: 0 2px 0 rgba(0, 0, 0, 0.05);
    box-shadow: 0 2px 0 rgba(0, 0, 0, 0.05);
    height: 60px;
}

.app-chat-area .barachat-app--wide-mode {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    background: #ffffff;
}

.barachat-window-toggle-btn {
    display: none;
}

.hidden {
    display: none !important;
}

.conversation-info {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 0;
    -ms-flex: 0 380px;
    flex: 0 380px;
    padding: 0 0;
    height: calc(100vh - 150px);
    margin: 0;
    background: #ffffff;
    overflow: hidden;
    overflow-y: auto;
    font-size: 14px;
}

.conversation-info.show {
    opacity: 1;
    display: block;
    overflow: hidden;
}

.conversation-info .header {
    position: relative;
    height: 64px;
    /* border-bottom: 1px solid #e2e2e2; */
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.conversation-info>.body {
    height: calc(100% - 4px);
    overflow-y: auto;
}

.conversation-info .conversation-info__top {
    height: auto;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    -webkit-box-align: start;
    -ms-flex-align: start;
    align-items: flex-start;
    width: 100%;
    margin: 0;
    padding: 20px;
    position: relative;
}

.conversation-info span.close-chat-info {
    font-size: 32px;
    color: #979797;
    -webkit-box-flex: 0;
    -ms-flex: 0 60px;
    flex: 0 60px;
    text-align: center;
    cursor: pointer;
    margin-top: -4px;
}

.conversation-info span.close-chat-info:hover {
    color: #1A83C7;
}

.conversation-info .conversation-info__user-info {
    display: block;
    padding-left: 10px;
    overflow: hidden;
    width: 100%;
    margin-top: -14px;
}

.conversation-info__user-info>div {
    white-space: nowrap;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    width: 100%;
    overflow: hidden;
}

.conversation-info__user-info>div:hover {
    white-space: normal;
}

.conversation-info .conversation-info__user-info div {
    /* margin-bottom: 3px; */
    -ms-word-wrap: break-word;
    word-wrap: break-word;
}

.conversation-info .conversation-info__user-info .name {
    text-transform: capitalize;
    font-weight: bold;
    overflow: unset;
}

.conversation-info .conversation-info__top .conversation-info__avatar {
    height: 50px;
    border-radius: 50%;
    width: 50px;
    background-size: 64px;
    background-repeat: no-repeat;
    background-color: #dedede;
    -webkit-box-shadow: 0px 4px 10px 0px rgba(0, 0, 0, 0.2);
    box-shadow: 0px 4px 10px 0px rgba(0, 0, 0, 0.2);
    -ms-flex-negative: 0;
    flex-shrink: 0;
}

.conversation-info .conversation-info__top .conversation-info__avatar .conversation-info__badge {
    position: relative;
    height: 18px;
    width: 18px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    margin-left: auto;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-ordinal-group: 3;
    -ms-flex-order: 2;
    order: 2;
    background-color: white;
    background-size: 16px;
    border-radius: 50%;
    border: 1px solid #f2f2f2;
}

.conversation-info__badge.badge_fb {
    background: url('../../assets/images/logo/facebook.svg') no-repeat center;
    background-size: 24px !important;
}

.conversation-info__badge.badge_instagram {
    background: url('../../assets/images/logo/instagram.svg') no-repeat center;
    background-size: 24px !important;
}

.conversation-info__badge.badge_line {
    background: url('../../assets/images/logo/line.svg') no-repeat center;
    background-size: cover;
}

.conversation-info__badge.badge_qiscus {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 20px !important;
}

.conversation-info__badge.badge_telegram {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 20px !important;
}

.conversation-info__badge.badge_facebook {
    background: url('../../assets/images/logo/facebook.svg') no-repeat center;
    background-size: 20px !important;
}

.conversation-info__badge.badge_instagram {
    background: url('../../assets/images/logo/instagram.svg') no-repeat center;
    background-size: 20px !important;
}

.conversation-info__badge.badge_twitter {
    background: url('../../assets/images/logo/twitter.svg') no-repeat center;
    background-size: cover;
}

.conversation-info__badge.badge_email {
  background: url('../../assets/images/logo/email.svg') no-repeat center;
  background-size: cover;
}

.conversation-info__badge.badge_livechat {
    background: url('../../assets/images/logo/bara-logo-livechat.svg') no-repeat center;
    background-size: cover;
  }

.conversation-info__badge.badge_tokopedia{
background: url('../../assets/images/logo/tokopedia.png') no-repeat center;
background-size: cover;
}

.conversation-info__badge.badge_shopee{
background: url('../../assets/images/logo/shopee.png') no-repeat center;
background-size: cover;
}

.conversation-info__badge.badge_wa,
.conversation-info__badge.badge_wabox {
    background: url('../../assets/images/logo/whatsapp.svg') no-repeat center;
}   

.conversation-info__badge.badge_callcenter,
.conversation-info__badge.badge_callcenterbox {
    background: url('../../assets/images/logo/callcenter.svg') no-repeat center;
}   

.conversation-info .conversation-info__top h4 {
    margin: 15px 0 30px;
}

.conversation-info .conversation-info__bottom {
    width: 100%;
    margin: 0;
    padding: 0;
    /* height: 100vh; */
}

.conversation-info .conversation-info__bottom ul li {
    border-bottom: 1px solid #f2f2f2;
    list-style: none;
    padding: 15px 24px;
}

.conversation-info .conversation-info__bottom ul li:last-child {
    border-bottom: none;
}

.conversation-info .conversation-info__bottom ul li span {
    color: #a1a0a3;
    display: block;
    text-transform: uppercase;
    font-size: 14px;
    line-height: 17px;
}

.label-tag {
    background-color: #1A83C7;
    color: #fff;
    border-radius: 30px;
    padding: 8px 12px;
    position: relative;
    margin-right: 10px;
    margin-bottom: 5px;
    text-transform: none;
    word-break: break-word;
    font-weight: 500;
    font-size: 14px;
    line-height: 18px;
}

.label-tag-unsaved {
    background-color: #aaa;
    color: #fff;
    border-radius: 15px;
    padding: 4px 10px;
    position: relative;
    margin-right: 10px;
    margin-bottom: 5px;
    text-transform: none;
    word-break: break-word;
}

.remove-tag {
    position: absolute;
    right: -4px;
    top: -4px;
    color: #1A83C7;
    background-color: rgba(255, 255, 255, 0.8);
    border-radius: 100%;
    padding: 2px;
    width: 15px;
    height: 15px;
    font-size: 12px;
    border: 1px solid #1A83C7;
    cursor: pointer;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
}

.remove-tag {
    position: absolute;
    right: -4px;
    top: -4px;
    color: #1A83C7;
    background-color: rgba(255, 255, 255, 0.8);
    border-radius: 100%;
    padding: 2px;
    width: 15px;
    height: 15px;
    font-size: 12px;
    border: 1px solid #1A83C7;
    cursor: pointer;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
}

.conversation-info .conversation-info__bottom .additional-info {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
}

.conversation-info .conversation-info__bottom .additional-info input {
    width: 40%;
    -webkit-box-flex: 0;
    -ms-flex: none;
    flex: none;
    margin-right: 10px;
}


/* Additional Info CSS */

.additional-info-btn {
    text-transform: uppercase;
    color: #1A83C7;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    cursor: pointer;
}

.additional-info-btn img {
    -ms-flex-negative: 0;
    flex-shrink: 0;
}

.additional-info-window {
    position: absolute;
    top: 0;
    right: 0;
    width: 300px;
    height: 100%;
    background: #fff;
    z-index: 700;
}

.add-additional-info-btn {
    color: #1A83C7;
    font-size: 14px;
    border: 0;
    outline: 0;
    cursor: pointer;
    margin: 20px auto;
    background: transparent;
    text-align: center;
    -webkit-box-flex: 1;
    -ms-flex: 1 100%;
    flex: 1 100%;
}

.additional-info__header {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    padding: 16px;
    border-bottom: 1px solid #f2f2f2;
    height: 64px;
    color: #555555;
}

.additional-info__header img {
    cursor: pointer;
    margin-right: 18px;
}

.additional-info__header .close {
    font-size: 24px;
    -ms-flex-item-align: center;
    -ms-grid-row-align: center;
    align-self: center;
    right: 24px;
    position: absolute;
    cursor: pointer;
    color: #555555;
}

.additional-info__body {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    overflow-y: auto;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
}

.additional-info__body .item-broadcast-log {
    padding: 24px;
    border-bottom: 1px solid #F2F2F2;
    -ms-flex-item-align: start;
    align-self: flex-start;
}

.additional-info__body .info__content {
    line-height: 25px;
    margin-top: 12px;
}

.additional-info-form label {
    color: #333;
    margin-bottom: 8px;
}

.additional-info-form input,
.additional-info-form textarea {
    margin-bottom: 15px;
}

.additional-info-form {
    padding: 20px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: column;
    flex-direction: column;
    font-size: 14px;
}

.additional-info-form__actions {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    justify-content: flex-end;
    margin-top: 10px;
    margin-bottom: 15px;
}

.additional-info-form__actions button {
    margin-left: 15px;
    width: 90px;
    padding-left: 10px;
    padding-right: 10px;
}

.additional-info-form__actions button:nth-child(1) {
    background: #fff;
    border: 1px solid #1A83C7;
    color: #1A83C7;
}

.additional-info-form__actions button:nth-child(2) {
    background: #1A83C7;
    color: #fff;
}

.additional-info-data {
    font-size: 14px;
    position: relative;
    border-bottom: 1px solid #f4f4f4;
    -webkit-box-flex: 1;
    -ms-flex: 1 100%;
    flex: 1 100%;
}

.additional-info-data>div {
    padding: 20px;
}

.additional-info-data:hover,
.additional-info-data:hover .additional-info-data__actions {
    background: #f9f9f9;
}

.additional-info-data h3 {
    margin-bottom: 15px;
}

.additional-info-data h3,
.additional-info-data:hover h3 {
    text-transform: capitalize;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.additional-info-data:hover h3 {
    width: 117px;
}

.additional-info-data>div>div:nth-child(2) {
    white-space: pre-line;
    word-break: break-word;
}

.additional-info-data p {
    line-height: 21px;
}

.additional-info-data__actions {
    position: absolute;
    top: 25px;
    right: 15px;
    display: none;
    background: #fff;
}

.additional-info-data:hover .additional-info-data__actions {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
}

.additional-info-data__actions button {
    padding: 0;
    border: 0;
    background: transparent;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    margin-left: 11px;
    cursor: pointer;
}

.additional-info-data__actions button:nth-child(1) {
    color: #2f80ed;
}

.additional-info-data__actions button:nth-child(2) {
    color: #f55757;
}

.additional-info-data__actions i {
    font-size: 16px;
    margin-right: 5px;
}


/* End of Additional Info CSS */

.conversation-info .conversation-info__bottom ul li .input-group,
.conversation-info .conversation-info__bottom ul li .text-group {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
}

.conversation-info .conversation-info__bottom ul li .input-group input {
    height: 27px;
    padding: 5px 0;
    border: none;
    border-bottom: 1px solid #dedede;
    font-size: 16px;
}

.conversation-info .conversation-info__bottom ul li .input-group input.notes {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
}

.conversation-info .conversation-info__bottom ul li .input-group button,
.conversation-info .conversation-info__bottom ul li .text-group button {
    -webkit-box-flex: 0;
    -ms-flex: 0 25px;
    flex: 0 25px;
    height: 25px;
    margin-left: 3px;
    background: transparent;
    border: none;
    cursor: pointer;
}

.conversation-info .conversation-info__bottom ul li .text-group p {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    height: 25px;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.conversation-info .conversation-info__bottom ul li .text-group .notes {
    max-height: 120px;
    overflow-y: auto;
    white-space: pre;
}

.conversation-info .conversation-info__bottom ul li .text-group button {
    color: #6d6a6a;
}

.app-chats .badge {
    /* min-width: 20px; */
    height: 20px;
    /* position: absolute; */
    /* width: 20px; */
    background: transparent;
    /* margin-right: 0px; */
    margin-left: 3px;
    /* bottom: 14px; */
    /* -webkit-box-flex: 0; */
    -ms-flex: 0 20px;
    flex: 0 20px;
}

.badge.badge_fb {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 20px;
}

.badge.badge_line {
    background: url('../../assets/images/logo/line.svg') no-repeat center;
    background-size: 20px;
}

.badge.badge_qiscus {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_telegram {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_facebook {
    background: url('../../assets/images/logo/facebook.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_instagram {
    background: url('../../assets/images/logo/instagram.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_wa,
.badge.badge_wabox {
    background: url('../../assets/images/logo/whatsapp.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_callcenter,
.badge.badge_callcenterbox {
    background: url('../../assets/images/logo/callcenter.svg') no-repeat center;
    background-size: 18px;
}

.badge.badge_custom {
    background: url('../../assets/images/logo/telegram.svg') no-repeat center;
    background-size: 20px;
}

.badge.badge_twitter {
    background: url('../../assets/images/logo/twitter.svg') no-repeat center;
    background-size: 20px;
}

.badge.badge_email {
  background: url('../../assets/images/logo/email.svg') no-repeat center;
  background-size: 20px;
}

.badge.badge_livechat {
    background: url('../../assets/images/logo/bara-logo-livechat.svg') no-repeat center;
    background-size: 20px;
  }

.badge.badge_tokopedia {
background: url('../../assets/images/logo/tokopedia.png') no-repeat center;
background-size: 20px;
}

.badge.badge_shopee {
    background: url('../../assets/images/logo/shopee.png') no-repeat center;
    background-size: 20px;
}

.badge.badge_google_review {
    background: url('../../assets/images/logo/google-review.svg') no-repeat center;
    background-size: 14px;
}


/* custom room sdk */

@media only screen and (max-width: 1376px) {
    .barachat-container--wide .barachat-comment__message {
        max-width: 360px;
    }
}

.barachat-upload-file .progress-bar {
    width: 100%;
}

.outside-channel .barachat-comments li:hover .hover-effect .barachat-comment__more {
    display: none;
}

.outside-channel .barachat-comments li:hover .hover-effect i.reply-btn {
    display: none;
}

.barachat-chat-wrapper {
    -webkit-box-shadow: none;
    box-shadow: none;
    border-right: 1px solid #e8e8e8;
    border-left: 1px solid #e8e8e8;
}

.barachat-comment .barachat-avatar img {
    width: 36px !important;
}

.barachat-comment .barachat-avatar {
    overflow: hidden;
}

.comment--me .barachat-comment__message {
    background: #CEDDFA !important;
    color: #2E3132 !important;
    -webkit-box-shadow: 1px 3px 4px rgba(0, 0, 0, 0.1);
    box-shadow: 1px 3px 4px rgba(0, 0, 0, 0.1);
     /* -webkit-box-shadow: none !important;
    box-shadow: none !important; */
    border: 1px solid #C1D4FA !important;
    border-radius: 12px 0px 12px 12px !important;
}

.comment--me .barachat-comment__message .comment-text .barachat-comment__content a {
    color: #ffffff !important;
}

.comment--me .barachat-comment__message .comment-text .reply-wrapper--me .barachat-comment__content a {
    color: #1A83C7 !important;
}

.barachat-comment--carousel .comment--me .barachat-comment__message {
    background: transparent !important;
    color: #39393a;
    -webkit-box-shadow: none;
    box-shadow: none;
}

.barachat-comment .barachat-comment__message .barachat-comment__info {
    border-bottom: 1px dashed #828282;
    padding-bottom: 3px;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.comment--me .barachat-comment__message .barachat-comment__info {
    border-bottom: 1px dashed rgba(255, 255, 255, 0.7);
}

.barachat-comment .barachat-comment__message .barachat-comment__username {
    font-weight: 400;
    width: auto;
    max-width: 260px;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
}

.barachat-comment .barachat-comment__message .barachat-comment__time {
    font-weight: 300;
}

.barachat-comment .comment__card--container {
    color: #444;
}

.comment__card--container .comment__card--image .barachat-image-container {
    width: auto;
    min-width: 210px;
}

.comment__card--container .comment__card--description {
    white-space: pre-wrap;
}

.barachat-comment__username {
    color: #828282;
    font-size: 12px;
}

.barachat-comment__time {
    color: #898989;
    font-size: 11px;
}

.comment--me .barachat-comment__message .reply-wrapper--me a {
    color: #1A83C7;
}

.comment-text .reply-wrapper .image-loader {
    overflow: inherit !important;
    width: auto !important;
    height: auto !important;
}

.comment-text .barachat-comment__content a,
.comment-text .barachat-comment__content a:visited {
    color: #3333ff;
    text-decoration: underline;
}

.reply-wrapper .reply-caption-container {
    height: auto !important;
}

.comment--parent.comment--me .barachat-comment__message:after {
    border-top-color: transparent;
    background-color: #32b59d;
    -webkit-mask: url("/img/tip.svg") no-repeat center;
    mask: url("/img/tip.svg") no-repeat center;
    -webkit-transform: rotate(180deg) scaleX(-1);
    -ms-transform: rotate(180deg) scaleX(-1);
    transform: rotate(180deg) scaleX(-1);
    top: -2px;
    right: -7px;
}

.comment--parent .barachat-comment__message:after {
    border-top-color: transparent;
    background-color: #ffffff;
    -webkit-mask: url("/img/tip.svg") no-repeat center;
    mask: url("/img/tip.svg") no-repeat center;
    -webkit-transform: rotate(175deg);
    -ms-transform: rotate(175deg);
    transform: rotate(175deg);
    top: -2px;
    left: -7px;
}

/* .comment--parent.comment--last .barachat-comment__message {
    border-radius: 12px 0px 12px 12px;
} */

.barachat-comment__message {
    background: #FFFFFF !important;
    color: #2E3132;
    -webkit-box-shadow: 1px 3px 4px rgba(0, 0, 0, 0.1) ;
    box-shadow: 1px 3px 4px rgba(0, 0, 0, 0.1);
    /* -webkit-box-shadow: none !important;
    box-shadow: none !important; */
    border: 1px solid #DCDADA !important;
    border-radius: 0px 12px 12px 12px !important;
}

.comment--parent .barachat-comment__message .tip {
    border-right-color: #fff !important;
}

.comment--parent.comment--me .barachat-comment__message .tip {
    border-left-color: #1A83C7 !important;
}

.barachat-comment-container.comment--me .barachat-avatar {
    display: block;
    left: auto;
}

.barachat-comment-container .barachat-comment .barachat-comment__message.message__bot,
.barachat-comment-container:not(.barachat-comment--cust):not(.comment--me) .barachat-comment__message:not(.sticker).message__bot {
    background: #6a6a6a!important;
    color: #fff;
    margin-bottom: 28px;
}

.message__bot .bot__indicator {
    position: absolute;
    bottom: -25px;
    right: 8px;
}

.barachat-comment-container .barachat-comment .barachat-comment__message.message__bot .tip,
.barachat-comment-container:not(.barachat-comment--cust):not(.comment--me) .barachat-comment__message:not(.sticker).message__bot .tip {
    border-left-color: #6a6a6a !important;
}

.message__bot .comment-text:after {
    content: ' ';
    width: 38px;
    height: 38px;
    display: block;
    position: absolute;
    bottom: -23px;
    right: 8px;
    background: url(/img/bot.svg);
}

.comment--mid .barachat-comment__message,
.comment--last .barachat-comment__message,
.comment--mid.comment--me .barachat-comment__message,
.comment--last.comment--me .barachat-comment__message,
.comment--parent.comment--me .barachat-comment__message,
.comment--parent .barachat-comment__message {
    border-radius: 8px;
}

.barachat-image-container img {
    width: auto;
}

.widget-chat-wrapper {
    border-left: 1px solid #d8d8d8;
    border-right: 1px solid #d8d8d8;
}

ul#messages__comments {
    background: #fafafa;
    overflow: auto;
    overflow-y: auto;
    -webkit-box-shadow: none;
    box-shadow: none;
}

ul#messages__comments::-webkit-scrollbar {
    width: 8px;
    background: #fafafa;
}

ul#messages__comments::-webkit-scrollbar-thumb {
    border-radius: 4px;
    background-color: #fafafa;
}

ul#messages__comments:hover::-webkit-scrollbar-thumb {
    background-color: #e8e8e8;
}

ul#messages__comments li {
    margin-bottom: 7px;
}

.barachat-form-actions {
    left: auto;
    bottom: 0;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    margin: 0;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    height: 49px;
}

.barachat-form-actions li {
    background: #1A83C7 !important;
    color: #ffffff !important;
    border-radius: 50%;
    margin: 0 1px 0 2px;
}

.barachat-form-actions li .qc-icon {
    fill: #ffffff !important;
}

.barachat-form-actions li i {
    color: #ffffff !important;
}

.barachat-form-actions li:hover,
.barachat-form-actions li:active {
    background: #2ea196 !important;
}

.barachat-form-actions li svg {
    fill: #ffffff;
}

.barachat-form-actions li:nth-child(1) {
    margin-right: 7px;
}

.barachat-form-actions li:nth-child(2) {
    margin-right: 10px;
}

.barachat-comment-form textarea {
    /* margin-right: 16px;
  padding: unset;
  -webkit-box-shadow: none;
  box-shadow: none;
  width: auto;
  -ms-flex-item-align: center;
  -ms-grid-row-align: center;
  align-self: center;
margin: 5px; */
}

.app-chat-area .barachat-header {
    height: 60px;
    padding-top: 38px;
    padding-bottom: 30px;
}

.app-chat-area .barachat-header .barachat-header__main {
    margin: 0 29px;
    line-height: 35px;
    overflow: hidden;
    height: 35px;
    font-family: "Poppins", sans-serif;
    font-size: 16px;
    font-weight: normal;
}

.barachat-room-avatar {
    height: 36px;
    width: 36px;
    margin: 0 11px;
    padding: 0;
    -o-object-fit: cover;
    object-fit: cover;
}

.barachat-container {
    -webkit-box-shadow: none;
    box-shadow: none;
    font-family: "Poppins", sans-serif;
    border-radius: 0;
}

#barachat-app {
    font-family: "Poppins", sans-serif;
}

.barachat-attachment__actions.barachat-attachment__actions--active {
    right: 58px;
}

.barachat-attachment__actions.barachat-attachment__actions--active li:hover {
    background: #b7b7b7;
}

.app-chat-area .barachat-header {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
}

.app-chat-area .barachat-header .barachat-header__main {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
}

.app-chat-area .barachat-header .barachat-header__actions {
    -webkit-box-flex: 0;
    -ms-flex: 0 270px;
    flex: 0 270px;
    margin: 0;
    font-size: 14px;
    font-weight: 500;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    justify-content: flex-end;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.app-chat-area .barachat-header .barachat-header__actions a.link {
    padding: 0;
    color: #1A83C7;
    /* -webkit-box-flex: 1;
  -ms-flex: 1;
  flex: 1; */
    text-decoration: none;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.menu {
    -webkit-box-flex: 0;
    -ms-flex: 0 30px;
    flex: 0 30px;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.menu:nth-child(4) {
    margin-right: 6px;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.menu i {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    position: unset;
    transition: opacity 0.3s ease-out;
    -moz-transition: opacity 0.3s ease-out;
    -webkit-transition: opacity 0.3s ease-out;
    -o-transition: opacity 0.3s ease-out;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.menu i:hover {
    opacity: 0.7;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.bot-header {
    display: none;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.bot-header.bot-enable {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 0;
    -ms-flex: 0 70px;
    flex: 0 70px;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.mark-resolved {
    font-size: 14px;
    font-weight: 500;
    line-height: 18px;
    border: 1px solid transparent;
    background-color: #1A83C7;
    color: #ffffff;
    -webkit-box-flex: 0;
    -ms-flex-positive: 0;
    flex-grow: 0;
    visibility: hidden;
    opacity: 0;
    -webkit-transition: opacity 0.3s;
    -o-transition: opacity 0.3s;
    transition: opacity 0.3s;
    display: none;
    width: 130px;
}

.app-chat-area .barachat-header .barachat-header__actions a.link.mark-resolved.unresolved {
    visibility: visible;
    opacity: 1;
    display: block;
}

.app-chat-area .barachat-header .barachat-header__actions a.link label {
    margin: 0 10px;
}

.switch {
    width: 44px;
    margin-left: 6px;
}

#menu-assign {
    width: 160px;
    right: 0;
    left: auto;
    padding: 8px 0;
    margin-top: -5px;
    z-index: 2;
}

#menu-assign:after {
    right: 20px;
}

#menu-assign.clear-position {
    right: 0;
}

#menu-assign ul {
    padding: 0;
    margin: 0;
}

#menu-assign ul li {
    font-size: 14px;
    padding: 12px 20px;
    height: auto;
    line-height: 16px;
}

#menu-assign ul li a {
    text-decoration: none;
    color: #333333;
    font-weight: 400;
    -webkit-transition: color 0.3s ease-out;
    -o-transition: color 0.3s ease-out;
    transition: color 0.3s ease-out;
}

#menu-assign ul li a.act-contact,
#menu-assign ul li a.act-contact:hover {
    color: #EE5757 !important;
}

#menu-assign ul li:hover {
    background: transparent;
}

#menu-assign ul li a:hover,
#menu-assign ul li a:focus {
    color: #1A83C7;
    background: none;
}

#menu.menu-panel {
    width: 100%;
    top: 0;
    left: 0;
    bottom: 0;
    padding: 0;
    -webkit-box-shadow: -5px 30px 40px rgba(105, 105, 105, 0.15);
    box-shadow: -5px 30px 40px rgba(105, 105, 105, 0.15);
    border-radius: 0;
}

#menu.menu-panel.open {
    z-index: 1000;
}

#menu.menu-panel ul {
    margin: 0;
}

#menu.menu-panel .filter-list-channel {
    padding-left: 0;
}

#menu.menu-panel .filter-list-channel.inactive-bot {
    margin-bottom: 32px;
}

#menu.menu-panel .menu-panel-header {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    height: 64px;
    padding-left: 24px;
    padding-right: 24px;
    background: #1A83C7;
    color: #ffffff;
}

#menu.menu-panel .menu-panel-body {
    height: calc(100% - 128px);
    padding: 24px;
    overflow-y: auto;
}

#menu.menu-panel .menu-panel-body h4 {
    font-weight: normal;
    font-size: 14px;
    line-height: 17px;
    text-transform: capitalize;
    color: #828282 !important;
    margin: 0 0 18px 0;
    padding: 0;
}

.type-filter {
    margin-bottom: 18px;
}

#menu.menu-panel .menu-panel-body .type-filter .material-icons {
    position: absolute;
    right: 24px;
    width: 40px;
    height: 40px;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    cursor: pointer;
}

#menu.menu-panel .menu-panel-body .selected-filter {
    cursor: pointer;
    height: 40px;
    border-radius: 4px;
    border: 1px solid rgb(196, 196, 196);
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    padding-left: 18px;
    padding-right: 24px;
    font-size: 14px;
}

#menu.menu-panel .menu-panel-body .selected-filter:empty:not(:focus):before {
    content: attr(placeholder);
    color: #C4C4C4;
}

#menu.menu-panel ul li {
    height: auto;
    line-height: 17px;
    position: relative;
    padding: 0;
}

#menu.menu-panel ul.filter-list-channel>li {
    font-weight: 600;
    margin-bottom: 24px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
}

.menu-panel ul li input[type="checkbox"] {
    right: 0;
}

#menu.menu-panel ul.filter-list-channel>li .material-icons {
    font-size: 20px;
}

#menu.menu-panel ul.filter-list-channel>li .checkbox+label {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
    margin-left: 4px;
}

#menu.menu-panel ul.filter-list-channel>li .checkbox+label:before {
    -webkit-box-ordinal-group: 2;
    -ms-flex-order: 1;
    order: 1;
    margin-right: 0;
    width: 20px;
    height: 20px;
}

#menu.menu-panel ul.filter-list-channel>li .checkbox:checked+label:after {
    left: auto;
    right: 13px;
    margin-top: -1px;
}

#menu.menu-panel ul.filter-list-channel>li label.unlist {
    margin-left: 24px;
}

#menu.menu-panel ul.list-spec-channel {
    padding: 0;
    margin-top: 18px;
    margin-left: 20px;
    -webkit-box-flex: 1;
    -ms-flex: 1 1 100%;
    flex: 1 1 100%;
}

#menu.menu-panel ul.list-spec-channel.resolve {
    margin: 0;
}

#menu.menu-panel ul.list-spec-channel>li:not(:last-child) {
    border-bottom: none;
    margin-bottom: 18px;
}

#menu.menu-panel ul.list-spec-channel>li>label {
    font-weight: normal;
    color: #555555;
}

#menu.menu-panel .menu-action {
    height: auto;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
    -webkit-box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
    box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
    padding: 18px 24px;
}

.agent-container {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 0;
    -ms-flex: 0 300px;
    flex: 0 300px;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: column;
    flex-direction: column;
    padding: 0;
    overflow: hidden;
    overflow-y: auto;
    height: 100%;
    opacity: 0;
    display: none;
}

.agent-container.show {
    opacity: 1;
    display: block;
}

.agent-container .agent-empty {
    padding: 16px;
    position: absolute;
    top: 50%;
    -webkit-transform: translateY(-50%);
    -ms-transform: translateY(-50%);
    transform: translateY(-50%);
    text-align: center;
    color: #666;
    font-size: 14px;
    line-height: 200%;
}

.agent-container .agent-list__header {
    padding: 17px;
    background: #39c4b1;
    color: #fff;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    height: 64px;
    font-size: 16px;
    opacity: 0.9;
    z-index: 3;
    line-height: 36px;
}

.agent-container .agent-list__search {
    padding: 18px 24px 8px;
    position: relative;
}

.agent-container .agent-list__search>svg {
    position: absolute;
    top: 27px;
    left: 40px;
}

.agent-container .agent-list__search .input-search-agent {
    border: 1px solid #c4c4c4;
    border-radius: 4px;
    padding-left: 48px;
}

.agent-container .agent-list__search .input-search-agent::-webkit-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-moz-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent:-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-webkit-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-moz-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent:-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-webkit-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-moz-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent:-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-webkit-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-moz-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent:-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::-ms-input-placeholder {
    font-weight: 300;
}

.agent-container .agent-list__search .input-search-agent::placeholder {
    font-weight: 300;
}

.agent-container ul {
    list-style: none;
    overflow-x: hidden;
    overflow-y: auto;
    height: calc(100% - 135px);
}

.agent-container ul li {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: start;
    -ms-flex-pack: start;
    justify-content: flex-start;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    cursor: pointer;
    color: #39393a;
}

.agent-container ul li:hover {
    background-color: #e0e0e0;
}

.agent-container ul li.empty-state {
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    cursor: default;
}

.agent-container ul li.empty-state:hover {
    background-color: transparent;
}

.agent-container ul li .agent-avatar__img {
    position: relative;
    min-width: 80px;
    width: 80px;
    height: 80px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -ms-flex-line-pack: center;
    align-content: center;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    background-size: 50px;
    border-radius: 50%;
    text-align: center;
}

.agent-container ul li .agent-avatar__img img {
    -webkit-box-flex: 0;
    -ms-flex: 0 40px;
    flex: 0 40px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background-color: #c4c4c4;
}

.agent-container ul li .agent-avatar__img .customer-count {
    font-size: 10px;
    color: #50cab9;
    margin-top: 3px;
}

.agent-container ul li .agent-detail__info {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    background: transparent;
    padding: 10px 0;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    border-bottom: 1px solid #d8d8d8;
    width: calc(100% - 80px);
}

.agent-container ul li .agent-detail__info .agent-info {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    font-size: 16px;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -ms-flex-direction: column;
    flex-direction: column;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    width: calc(100% - 50px);
    position: relative;
}

.agent-container ul li .agent-detail__info .agent-info a {
    color: #000000;
    text-decoration: none;
    text-transform: capitalize;
}

.agent-info a,
.agent-info .agent-roles {
    white-space: nowrap;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
}

.agent-container ul li .agent-detail__info .agent-info .customer-info {
    color: #1A83C7;
    font-size: 10px;
}

.agent-container ul li .agent-detail__info .agent-info .agent-roles {
    font-size: 12px;
    color: black;
    padding: 1px 0px;
}

.agent-container ul li .agent-detail__info .agent-status {
    width: 50px;
    height: 50px;
    background-size: 50px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    padding: 0;
}

.agent-container ul li .agent-detail__info .agent-status .check {
    height: 50px;
    width: 50px;
    background: transparent;
    margin: 0;
}

.agent-container ul li.active {
    background-color: #e0e0e0;
}

.agent-container .agent-list__footer {
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    padding: 17px;
    background: #ffffff;
    color: #333;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    font-size: 16px;
    position: fixed;
    width: 300px;
    opacity: 1;
    z-index: 2;
    bottom: 0;
    left: auto;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: justify;
    -ms-flex-pack: justify;
    justify-content: space-between;
}

.agent-container .agent-list__footer .btn {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    height: 36px;
    padding: 7px 30px;
    font-weight: 400;
    text-decoration: none;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
}

.agent-container .agent-list__footer .btn.btn-cancel {
    color: #898989;
    background: transparent;
}

.agent-container .agent-list__footer .btn.btn-assign {
    color: #ffffff;
    background: #1A83C7;
    border-radius: 18px;
}

.agent-container .agent-list__footer .btn.btn-remove {
    color: #ffffff;
    background: #ee5757;
    border-radius: 18px;
}

.agent-container .agent-list__footer .btn.btn-assign.disabled {
    opacity: 0.7;
    cursor: default;
}


/* Participants */

.conversation-bottom__participants ul {
    list-style: none;
    margin: 0;
}

.conversation-info .conversation-bottom__participants ul li {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: start;
    -ms-flex-pack: start;
    justify-content: flex-start;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    padding: 0;
    margin: 0;
    color: #39393a;
    margin-bottom: 0;
}

.conversation-bottom__participants ul li .participants-avatar__img {
    width: 36px;
    height: 36px;
    background-size: cover;
    background-repeat: no-repeat;
    border-radius: 50%;
    background-color: #c4c4c4;
}

.conversation-bottom__participants ul li .participants-avatar__img img {
    -webkit-box-flex: 0;
    -ms-flex: 0 50px;
    flex: 0 50px;
    width: 50px;
    border-radius: 50%;
}

.conversation-bottom__participants ul li .participants-detail__info {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
    background: transparent;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    border-bottom: 1px solid #f2f2f2;
    margin-left: 10px;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    max-width: calc(100% - 48px);
    height: 47px;
    padding: 10px 0;
}

.conversation-bottom__participants ul li .participants-detail__info a {
    color: #000000;
    text-decoration: none;
    font-size: 0.875rem;
    max-width: 200px;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    white-space: nowrap;
    -webkit-box-flex: 1;
    -ms-flex: 1 100%;
    flex: 1 100%;
    text-transform: capitalize;
}

.conversation-bottom__participants ul li .participants-detail__info>span {
    text-transform: lowercase;
    padding: 0px;
}

.conversation-list li.conversation-empty__state,
.conversation-empty__state {
    position: relative;
    color: #999999;
    font-size: 14px;
    padding: 15px;
    text-align: center;
    overflow: hidden;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    cursor: default;
}

.conversation-list li.conversation-empty__state:hover {
    background-color: transparent;
}

.conversation-list li.conversation-empty,
.conversation-empty {
    position: absolute;
    width: 100%;
    color: #999999;
    font-size: 14px;
    padding: 15px;
    text-align: center;
    overflow: hidden;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    cursor: default;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
}

.conversation-list li.conversation-empty:hover {
    background-color: transparent;
}

.search {
    padding: 0 18px;
    border-bottom: 1px solid #ddd;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.search.serve-other-customer {
    position: absolute;
    width: 100%;
    height: 72px;
    top: 0;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    border: 0;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    -webkit-box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
    box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
}

.search>div {
    width: 100%;
}

.search input {
    background-color: transparent;
    -webkit-box-shadow: none;
    box-shadow: none;
}

.search.serve-other-customer .filter-room .btn-wrapper {
    width: 60%;
}

[v-cloak] {
    display: none;
}

@media (max-width: 1199px) {
    .app-chat-area {
        display: none !important;
    }
    .app-sidebar {
        height: 100vh !important;
    }
    
}


@media only screen and (min-width: 1024px) {
    .inbox-container .barachat-container--wide .barachat-comment__message {
        max-width: 1300px !important;
    }
}

.barachat-comment--carousel .comment--me .barachat-comment__message {
    color: #444 !important;
}

.barachat-image-modal__wrapper .barachat-image-container img {
    width: 100%;
    max-height: 100%;
}

.barachat-message-info__comment-text img {
    max-height: 70px;
}

.inbox-container .barachat-message-info__header {
    height: 64px;
}

@media only screen and (max-width: 767px) {
    .barachat-image-container img {
        width: 100%;
    }
    .conversation-list,
    .app-chat-area {
        position: absolute;
        -webkit-box-flex: 1;
        -ms-flex: auto;
        flex: auto;
        /* width: 100%; */
        height: 100%;
    }
    .conversation-list {
        top: 0;
    }
    .conversation-list.show {
        z-index: 2;
        background-color: #ffffff;
    }
    .app-chat-area {
        -webkit-box-shadow: 0 -7px 15px rgba(0, 0, 0, 0.3);
        box-shadow: 0 -7px 15px rgba(0, 0, 0, 0.3);
        bottom: 0;
        top: auto;
    }
    .conversation-info,
    .conversation-info.show {
        display: none;
    }
    .blank-room img {
        height: 180px;
    }
    .blank-room p {
        font-size: 13px;
    }
}

.room-name {
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    font-size: 16px;
}

.room-name a {
    color: #6d6a6a;
}

.input-room-name {
    width: calc(100% - 24px);
    text-transform: capitalize;
    margin-right: 6px;
    margin-bottom: 6px;
}

.barachat-user-display-name {
    text-transform: capitalize;
    max-width: 240px;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    white-space: nowrap;
}


/* CSS for predefined message */

#predefined-message .modal__header {
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    color: #1A83C7;
}

#predefined-message a {
    color: #1A83C7;
    text-decoration: none;
}

#predefined-message a:hover {
    text-decoration: underline;
}

#predefined-message main.modal__content {
    margin-bottom: 0;
    width: 440px;
}

#predefined-message .modal__footer {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-orient: horizontal;
    -webkit-box-direction: normal;
    -ms-flex-direction: row;
    flex-direction: row;
    -webkit-box-align: end;
    -ms-flex-align: end;
    align-items: flex-end;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    height: 45px;
}

#predefined-message .barcode-text {
    text-align: center;
}

#predefined-message iframe {
    width: 100%;
    height: 330px;
    margin: 20px auto 0;
}

#predefined-message .modal__btn-primary {
    border-radius: 16px;
}

.predefined-img-thumb {
    width: 70px;
    height: 55px;
    -o-object-fit: cover;
    object-fit: cover;
}

.predefined-img {
    float: left;
    margin-right: 5px;
}

.pedefined-detail {
    float: left;
    width: calc(100% - 75px);
}

.pedefined-detail b {
    font-size: 10pt;
}

.pedefined-detail p {
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    height: 1.5em;
    white-space: nowrap;
    max-width: 290px;
}

#list-predefined-message {
    vertical-align: top;
}

ul.autocomplete-list {
    position: absolute;
    width: calc(100% - 140px);
    padding: 5px;
    background: #fff;
    list-style: none;
    border-radius: 5px;
    bottom: 70px;
    left: 80px;
    display: none;
    -webkit-box-shadow: 0 3px 17px rgba(0, 0, 0, 0.3);
    box-shadow: 0 3px 17px rgba(0, 0, 0, 0.3);
    max-height: 50%;
    overflow-y: auto;
}

ul.autocomplete-list li {
    line-height: 1.7em;
    font-size: 14px;
    padding: 5px;
    cursor: pointer;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
}

ul.autocomplete-list li strong {
    -webkit-box-flex: 1;
    -ms-flex: 1 40%;
    flex: 1 40%;
    word-break: break-word;
    margin-right: 10px;
}

ul.autocomplete-list li div {
    -webkit-box-flex: 1;
    -ms-flex: 1 60%;
    flex: 1 60%;
    word-break: break-word;
}

ul.autocomplete-list li.active,
ul.autocomplete-list li:hover {
    background: rgba(0, 0, 0, 0.05);
    border-radius: 5px;
}

.title-room-tags {
    margin-bottom: 10px;
}

.input-room-tags {
    margin-bottom: 15px;
}

.input-room-tags>a {
    border: none;
    background-color: transparent;
    cursor: pointer;
    color: #1A83C7;
}

.remove-tag i.material-icons {
    font-size: 13px;
}

ul.suggest-tags,
ul.list-items {
    position: absolute;
    top: 40px;
    z-index: 10;
    background: #fff;
    width: 100%;
    -webkit-box-shadow: 0px 8px 24px rgba(51, 51, 51, 0.07);
    box-shadow: 0px 8px 24px rgba(51, 51, 51, 0.07);
    border-radius: 6px;
    max-height: 300px;
    overflow: auto;
    margin-bottom: 24px;
}

ul>li .input-room-tags ul.suggest-tags li {
    margin-bottom: 0;
    text-transform: capitalize;
    padding: 0;
}

ul>li .input-room-tags ul.suggest-tags li a {
    line-height: 21px;
    padding: 16px 24px;
    color: #555555;
    text-decoration: none;
    display: block;
    word-break: break-word;
}

.menu-panel ul.list-items li a:hover,
.menu-panel ul.list-items li a:focus,
ul>li .input-room-tags ul.suggest-tags li a:hover,
ul>li .input-room-tags ul.suggest-tags li a.active {
    background: #FAFAFA;
}

ul.list-items {
    padding: 0;
    width: 308px;
    height: auto;
    top: 100px;
    border-radius: 0;
}

#menu.menu-panel ul.list-items li.items {
    padding: 0;
}

ul.list-items li a,
ul.list-items li a:hover,
ul.list-items li a:focus {
    padding: 16px;
    color: #555555;
    display: block;
}

.no-margin {
    margin: 0;
}

.conversation-item {
    border-bottom: 1px solid #D9D9D9;
}

.conversation-list-item {
    overflow: hidden;
    background-color: #FAFAFA;
    height: calc(100vh - 48px);
}

.agent-availability {
    position: absolute;
    top: 10px;
    right: 20px;
    background-color: #a6b2bc;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    z-index: 2;
}

.agent-availability.available {
    background-color: #64d581;
}

@media (max-width: 1366px) {
    .barachat-message-info {
        -ms-flex: 1 0 280px;
        -webkit-box-flex: 1;
        flex: 1 0 280px;
    }
}

label.container {
    line-height: 1.6;
    line-height: 1.6;
    width: auto;
    margin-top: 0;
}

p.resolve-note-title {
    font-size: 14px;
    margin: 10px;
    margin-bottom: 15px;
}

.readonly-note {
    border: 1px solid #c5c5c5;
    padding: 10px;
    border-radius: 3px;
    background: rgba(0, 0, 0, 0.05);
    width: 100%;
    text-align: left;
    min-height: 150px;
}

.modal .modal-container .modal-content .readonly-note p {
    text-align: left;
}

.conversation-info .conversation-info__bottom ul li span.title-info {
    -webkit-box-flex: 1;
    -ms-flex: 1 60%;
    flex: 1 60%;
}

.conversation-info .conversation-info__bottom ul li span.badge-info {
    text-align: right;
    border-radius: 50%;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    padding: 0;
    text-transform: capitalize;
    margin-right: 8px;
}

.conversation-info .conversation-info__bottom ul li span.badge-info.additional-info-btn-notes {
    -ms-flex-preferred-size: 150px;
    flex-basis: 150px;
    border-radius: 0;
    white-space: nowrap;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 150px;
    display: block;
}

.conversation-info .conversation-info__bottom ul li span.badge-info.active {
    color: #1A83C7;
    width: 150px;
}

span.badge-info.additional-info-btn-notes.active p {
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    overflow: hidden;
    max-width: 110px;
    height: 1.3em;
    text-transform: none;
}

.conversation-info .conversation-info__bottom ul li span.badge-info.number {
    color: #2cb79e;
    width: 20px;
    height: 20px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    font-size: 12px;
}

.conversation-info .conversation-info__bottom ul li span.badge-info.number.active {
    background-color: #1A83C7;
    color: #ffffff;
}

.conversation-bottom__participants ul li .participants-detail__info>a {
    max-width: 200px;
    overflow: hidden;
    -o-text-overflow: ellipsis;
    text-overflow: ellipsis;
    white-space: nowrap;
    cursor: default;
}

.unserve-customer {
    color: #999;
    font-size: 14px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.unserve-customer>* {
    color: #1A83C7;
    margin-left: 8px;
}

.unserve-info-box {
    line-height: 10px;
}

.unserve-info-box .unserve-icon {
    background-color: #1A83C7;
    -webkit-mask: url("/img/icon_info.svg") no-repeat top;
    mask: url("/img/icon_info.svg") no-repeat top;
    cursor: pointer;
    width: 20px;
    height: 20px;
    display: block;
}

.unserve-customer img {
    cursor: pointer;
}

.unserve-info,
.tooltip {
    position: absolute;
    top: -45px;
    right: 28px;
    padding: 10px 16px;
    background: #2c353b;
    border-radius: 4px;
    color: #ffffff;
    font-size: 12px;
    line-height: 16px;
    -webkit-box-shadow: 0px 2px 4px rgba(90, 111, 86, 0.25);
    box-shadow: 0px 2px 4px rgba(90, 111, 86, 0.25);
    max-width: 303px;
    display: none;
}

.unserve-info:after,
.tooltip:after {
    top: 100%;
    left: 50%;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: 0;
    border-top-color: #2c353b;
    border-width: 10px;
    margin-left: 109px;
}

.tooltip.top-center::after {
    top: -20px;
    margin-left: unset;
    border-top-color: transparent;
    border-bottom-color: #2c353b;
    transform: translateX(-50%);
}

.unserve-info-box:hover .unserve-info,
.unserve-customer>.unserve-info-box:hover .unserve-info {
    display: block;
}

li.search-result .conversation-list__info {
    max-width: 350px;
}

.barachat-comment__buttons .action_buttons:hover a,
.barachat-comment__buttons .action_buttons:hover button {
    color: #1A83C7;
}

.barachat-comment__message.sticker {
    background: transparent !important;
    -webkit-box-shadow: none;
    box-shadow: none;
}

.barachat-comment__message.sticker .barachat-image-container {
    height: 135px !important;
}

.barachat-comment__message.sticker .tip {
    display: none;
}

.heading-filter-bot {
    margin-bottom: 15px;
}

.filter-bot {
    margin-bottom: 32px;
}

.filter-bot>button:first-child {
    margin-right: 12px;
}

button.button.disabled-filter-bot {
    border-radius: 0px 4px 4px 0px !important;
    border-width: 2px;
    padding: 5px 20px;
    margin-left: -2px;
}

button.button.enabled-filter-bot {
    border-radius: 4px 0px 0px 4px !important;
    border-width: 2px;
    padding: 5px 20px;
}

.button-group button {
    -webkit-box-flex: 1;
    -ms-flex: 1;
    flex: 1;
}

.barachat-comments,
.inner,
.barachat-load-comment-indicator {
    min-width: 100%;
    width: 100%;
    /* max-height: 450px; */
    /* height: calc(100% - 230px); */
    overflow-y: auto;
    overflow-x: hidden;
}

.barachat-load-comment-indicator>.loader {
    position: fixed;
    left: 50%;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
}

.box-button-hsm {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
}

.box-button-hsm>a {
    margin-bottom: 20px;
}

.info-status-label-hsm {
    -ms-flex-item-align: center;
    -ms-grid-row-align: center;
    align-self: center;
    margin-right: 8px;
}

.info-status-btn-hsm {
    height: 18px;
}

.info-status-btn-hsm .tooltip:after {
    top: 20px;
    left: 100%;
    margin-left: 0px;
    border-top-color: transparent;
    border-left-color: #2c353b;
}

.info-status-btn-hsm:hover .tooltip {
    display: block;
    top: 140px;
    right: 65px;
    width: 260px;
}

.info-status-btn-hsm:hover .tooltip.expiring {
    top: 155px;
    right: 180px;
}

.agent-roles-tooltip {
    visibility: hidden;
    padding: 11px 16px;
    position: absolute;
    width: 159px;
    background: #2c353b;
    border-radius: 4px;
    display: block;
    top: 60px;
    right: 0px;
    font-size: 12px;
    color: #fff;
    line-height: 15px;
    opacity: 0;
    -webkit-transition: opacity 0.3s;
    -o-transition: opacity 0.3s;
    transition: opacity 0.3s;
    word-break: break-word;
    z-index: 999;
    white-space: normal;
}

.agent-roles-tooltip::before {
    content: "";
    position: absolute;
    top: -20px;
    right: 80px;
    margin-left: -5px;
    border-width: 10px;
    border-style: solid;
    border-color: transparent transparent #2c353b transparent;
}

.agent-roles:hover .agent-roles-tooltip {
    visibility: visible;
    opacity: 1;
}

.chat-area-expired {
    position: absolute;
    bottom: 0px;
    width: 100%;
    padding: 16px 34px 16px 24px;
    color: rgba(0, 0, 0, 0.45);
    font-size: 14px;
    line-height: 17px;
    background: rgb(255, 255, 255);
    border: 1px solid rgb(221, 221, 221);
    -webkit-box-sizing: border-box;
    box-sizing: border-box;
    -webkit-box-shadow: rgba(0, 0, 0, 0.05) 0px -6px 7px;
    box-shadow: rgba(0, 0, 0, 0.05) 0px -6px 7px;
    line-height: 1;
    height: 73px;
}

.chat-area-expired .close-chat-area-expired {
    position: absolute;
    top: 12px;
    right: 12px;
}

.chat-area-expired .unserve-info {
    top: -115px;
    left: -45px;
    font-weight: normal;
}

.disabled-hsm-admin {
    line-height: 19px;
    text-align: center;
}

.chat-area-expired .disabled-hsm-agent {
    line-height: 19px;
    text-align: center;
    width: 100%;
}

.is-unstable-connection {
    position: relative;
    padding: 14px 32px;
    font-size: 11px;
    line-height: 16px;
    color: #777777;
    background: #FFECB0;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -webkit-box-align: center;
    -ms-flex-align: center;
    align-items: center;
    -webkit-box-pack: center;
    -ms-flex-pack: center;
    justify-content: center;
    opacity: 0;
    text-align: center;
}

.is-unstable-connection.visible {
    opacity: 1;
}

.is-unstable-connection>svg {
    position: absolute;
    top: 10px;
    right: 10px;
    cursor: pointer;
}

.is-unstable-connection>strong {
    font-size: 14px;
    line-height: 17px;
}

.is-unstable-connection>p {
    margin-top: 8px;
    margin-bottom: 8px;
}

.conversation-not-realtime {
    position: absolute;
    width: 100%;
    height: 72px;
    top: 0;
    font-size: 12px;
    color: rgb(119, 119, 119);
    -webkit-box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
    box-shadow: 0px -6px 13px rgba(166, 166, 166, 0.15);
    background-color: #FFFFFF;
    padding: 0 34px;
    text-align: center;
    z-index: 1;
    line-height: 18px;
}

.barachat-dropzone-area {
    height: calc(100% - 64px);
}

.top-shadow {
    -webkit-box-shadow: 0px -4px 8px rgba(0, 0, 0, 0.08);
    box-shadow: 0px -4px 8px rgba(0, 0, 0, 0.08);
}

table.table-modal tr>* {
    border-bottom: 1px solid #F4F4F4;
    padding: 12px;
}

table.table-modal tr>*:first-child {
    padding-left: 0;
}

table.table-modal tr>*:last-child {
    padding-right: 0;
}

.unread-room-count {
    position: absolute;
    background: #EB5757;
    top: 10px;
    left: 90px;
    padding: 2px 5px;
    border-radius: 9px;
    color: #fff;
}

.selected-item {
    color: #8c8c8c;
    padding: 10px 14px;
    background-color: #ffffff;
    -webkit-box-shadow: 0px 7px 17px rgba(51, 51, 51, 0.07);
    box-shadow: 0px 7px 17px rgba(51, 51, 51, 0.07);
    border-radius: 6px;
    border: 1px solid transparent;
    outline: none;
    font-size: 14px;
    line-height: 16px;
}

.group-list {
    /* position: absolute; */
    /* top: 70px; */
    width: 100%;
    /* z-index: 100; */
    background: #FFFFFF;
    border-radius: 6px;
    -webkit-box-shadow: 0px 8px 24px rgba(51, 51, 51, 0.07);
    box-shadow: 0px 8px 24px rgba(51, 51, 51, 0.07);
}

ul.list-message-template {
    position: relative;
    top: 0;
    z-index: 10;
    background: #fff;
    width: 100%;
    -webkit-box-shadow: none;
    box-shadow: none;
    border-radius: 6px;
    max-height: 300px;
    overflow: auto;
    margin-bottom: 0;
    padding: 0;
    font-size: 14px;
}

ul.list-message-template li a:hover,
ul.list-message-template li a:focus {
    background: #FAFAFA;
}

ul.list-message-template li a,
ul.list-message-template li a:hover,
ul.list-message-template li a:focus {
    padding: 16px;
    color: #555555;
    display: block;
}

.comment--me .barachat-comment__message.chat-error-bg {
    background-color: rgb(240, 145, 145) !important;
}

.comment--me .barachat-comment__message.chat-note-bg {
    background-color: rgb(253, 233, 83) !important;
    border: 1px solid rgb(230, 212, 76) !important;
}

.comment--me .barachat-comment__message.chat-note-issue-bg {
    background-color: rgb(255, 248, 198) !important;
    border: 1px solid rgb(255, 248, 198) !important;
}

.comment--me .barachat-comment__attachment.chat-error-bg {
    background-color: rgb(240, 145, 145) !important;
}

.chat-no-select {
    /* margin-left: -30%; */
    text-align: center;
    /* margin-top: -20%; */
}

.unread-chat {
    background: azure;
}

.focus-chat {
    background: #E7F4FD !important;
}

.btn-solved-chat {
    border-radius: 15px;
    border: 1px solid transparent;
    margin-right: 5px;
    margin-left: 5px;
    padding: 2px 16px;
    width: 130px;
    height: 29px;
}

.btn-margin-intercom {
    /* margin-bottom: 12rem!important; */
}

.conversation-list__notif {
    position: absolute;
    top: 12px;
    color: white;
    left: 64px;
    text-align: center;
    background: #FF4343;
    border-radius: 50%;
    font-size: 8px;
    font-weight: 600;
    /* border: 2px solid white; */
    /* box-shadow: 0 4px 8px 0 rgb(0 0 0 / 20%), 0 6px 40px 0 rgb(0 0 0 / 19%); */
    width: 15px;
    height: 15px;
}

.conversation-list__expired {
    position: absolute;
    bottom: 10px;
    left: 35px;
    color: white;
    text-align: center;
    font-weight: 600;
    background: #FF4343;
    padding-top: 1px;
    border-radius: 4px;
    font-size: 8px;
    /* border: 1px solid; */
    box-shadow: 0 4px 8px 0 rgb(0 0 0 / 20%), 0 6px 40px 0 rgb(0 0 0 / 19%);
    width: 50px;
    height: 13px;
}

.conversation-list__countdown {
    position: absolute;
    bottom: 10px;
    left: 35px;
    color: white;
    text-align: center;
    font-weight: 600;
    background: #1A81C4;
    padding-top: 1px;
    border-radius: 4px;
    font-size: 8px;
    /* border: 1px solid; */
    box-shadow: 0 4px 8px 0 rgb(0 0 0 / 20%), 0 6px 40px 0 rgb(0 0 0 / 19%);
    width: 50px;
    height: 13px;
}

.avatar-cc {
  margin-top: 0.5rem;
}

.detail-avatar-cc {
    display: none;
    position: relative;
}

.detail-avatar-cc-content {
    position: absolute;
    background: #FFFFFF;
    font-weight: 400;
    align-items: center;
    padding: 0.25rem 0.50rem 0.25rem 0.50rem;
    border-radius: 8px;
    border: 2px solid #D9D9D9;
    word-wrap: break-word;
    z-index: 1;
}
.minimize-cc:hover+.detail-avatar-cc {
  display: block;
}

.close-cc-avatar {
  position: absolute;
  margin-left: 1.6rem;
  margin-top: -0.2rem;
}


/* 
.send-chat-box{
  max-height: 180px;
min-height: 80px;
} */

audio {
    width: 115px;
    height: 25px;
}

audio::-webkit-media-controls-panel {
    background-color: #ffffff;
    margin: 0px;
    padding: 0px;
}


/* audio::-webkit-media-controls-current-time-display {
display: none;
} */

audio::-webkit-media-controls-play-button {
    color: white;
}

.me::-webkit-media-controls-panel {
    padding: 0px;
    margin: 0px;
    background-color: #1A83C7;
}

.me::-webkit-media-controls-current-time-display {
    color: white;
}

.me::-webkit-media-controls-timeline {
    color: white;
}

audio::-webkit-media-controls-time-remaining-display {
    display: none;
}

audio::-webkit-media-controls-mute-button {
    display: none;
}

audio::-webkit-media-controls-volume-slider {
    display: none;
}

audio::-webkit-media-controls-volume-control-container.closed {
    display: none !important;
}

audio::-webkit-media-controls-volume-control-container {
    display: none !important;
}


/* audio::-webkit-media-controls-panel
audio::-webkit-media-controls-mute-button
audio::-webkit-media-controls-play-button
audio::-webkit-media-controls-timeline-container
audio::-webkit-media-controls-current-time-display
audio::-webkit-media-controls-time-remaining-display
audio::-webkit-media-controls-timeline
audio::-webkit-media-controls-volume-slider-container 
audio::-webkit-media-controls-volume-slider 
audio::-webkit-media-controls-seek-back-button 
audio::-webkit-media-controls-seek-forward-button 
audio::-webkit-media-controls-fullscreen-button 
audio::-webkit-media-controls-rewind-button 
audio::-webkit-media-controls-return-to-realtime-button 
audio::-webkit-media-controls-toggle-closed-captions-button */

.conversation-close {
    display: none;
    margin-top: 16px;
    padding: 0 20px;
}
@media (min-width: 768px) and (max-width: 1199px) {
    .app-chat-area {display: block !important;}

    /* .conversation-info.show {
        position: absolute;
        top: 0;
        bottom: 0;
        right: -100%;
        height: 100%;
        transition: .5s;
        padding-bottom: 120px;
        width: 420px;
    }  */

    /* .conversation-info.show.open {
        right: 0;
    } */

    .conversation-info .conversation-info__top {
        margin-top: 20px !important;
    }
    
    .conversation-close {
        display: flex;
        padding-right: 20px;
    }
    .conversation-close.close-button {
        display: flex !important;
    }

    .barachat-header {
        padding: 13px 8px;
    }

    .barachat-header .barachat-header-avatar {
        flex: 0 0 32px;
    }

    .barachat-header .barachat-header-avatar img {
        width: 32px;
        height: 32px;
    }

    .barachat-header-info {
        margin-left: 8px !important;
        max-width: 50px;
    }

    .barachat-header__actions #dropdownMenuButtonIconX {
        width: auto !important;
        font-size: 10px;
    }
}

@media (min-width: 850px) and (max-width: 1199px) {
    .barachat-header-info {
        max-width: 200px;
    }
}

@media (min-width: 1199px) {
    .show-convo {display: none;}
}

@media (min-width: 768px) and (max-width: 1199px) {
    .app-sidebar {
        flex-basis: 80px;
        max-width: 80px;
    }
    .conversation-info {
        flex-basis: 280px;
    }

    .icon-menu-chat {
        width: 100% !important;
    }

    .barachat-email-form .snow-container {
        padding-right: 40px;
    }
}


@media (min-width: 768px) and (max-width: 992px) {
    .conversation-list {
        flex-basis: 285px;
    }

    .conversation-info {
        flex-basis: 220px;
    }
}


@media (min-width: 768px) and (max-width: 992px)  {
    
    .app-container {
        height: calc(100vh - 85px) !important;
    }

    

    .conversation-list ul {
        height: calc(100% - 325px);
    }
}

@media (min-width: 993px) and (max-width: 1200px)  {    
    .app-container {
        height: calc(100vh - 130px) !important;
    }

    .conversation-list ul {
        height: calc(100% - 330px);
    }
}


@media (min-width: 768px) and (max-width:992px) {
    .barachat-comments {
        flex-basis: 80vh;
        max-height: 80vh;
    }

    .chatroom-close {
        position: relative;
        top: -3rem;
    }

    .chatroom-close.start-new-session {
        top: -4rem;
    }
}

@media (max-height: 992px) and (orientation: landscape) and (hover:none) and (pointer: coarse) {
    .barachat-comments {
        flex-basis: 61.8vh;
        max-height: 61.8vh;
    }

    .conversation-list ul {
        height: calc(100% - 400px);
    }

    .conversation-info
     {
        padding-bottom: 40px;
    }

    .app-chats #analytic-section .app-menu {
        padding-bottom: 100px;
    }

    
}


/* @media  (orientation: landscape) and (hover:none) and (pointer: coarse) {
    .barachat-comments {
        flex-basis: 61.5vh;
        max-height: 61.5vh;
    }
} */


#chat_scroll_box {
    overflow-y: initial !important;
    overflow-x: initial !important;
}

.parent--container.barachat-group.contain-date {
    position: sticky;
    top: 20px;
    margin-top: 20px;
    z-index: 1;
}